Finance & back-office operations · US / Canada

People who think.
Work that gets
done.

A finance and back-office crew for US and Canadian businesses. We learn how your company works, then take the load off your team.

01 — Who we are

Three things we bring to every account.

The human

A dedicated person who learns your team, your systems and your rules. Not a rotating ticket queue.

The thinking

We ask why before we act. When something doesn't add up, we catch it, ask, and suggest a better way.

The execution

Work delivered on schedule, documented and ready to use — with the best tools available to get there.

02 — How we work

The details
are the job.

We check twice, ask when something looks off, and tell you exactly what we did.

Delivery noteSample

Vendor invoices · Week 42

412Records processed
9Corrected
1Held for review
  • FIXEDINV-2O419 had a letter “O” in the number. Corrected to INV-20419.
  • MERGED“Midwest Suply Co” matched to existing vendor Midwest Supply Co.
  • HELDINV-20421 amount doesn't match its PO ($9,185.50 vs. $918.55). Not posted — waiting for your OK.

Every batch comes back with a note like this.That's what an operations crew does.

03 — Finance operations

Know where every
dollar stands.

01

Bookkeeping

Transactions categorized, accounts kept current and month-end close support in QuickBooks or Xero.

02

Accounts payable

Bills captured, coded and matched to POs. Payment runs prepared for your approval.

03

Accounts receivable

Invoices issued on time, payments tracked and overdue accounts followed up.

04

Reconciliations

Bank, credit card and PO-to-invoice matched line by line, with every gap explained.

Working inQuickBooks · Xero · Excel · Google Sheets

04 — Data & back-office operations

Clean data.
Clear backlog.

05

Data transcription & extraction

PDFs, invoices, receipts and paper forms into your database or ERP.

06

CRM cleansing & enrichment

Duplicates merged, records corrected, missing fields completed.

07

Document digitization

Paper archives scanned, indexed and searchable in the cloud.

08

Data annotation & labeling

Images, text, audio and video labeled to your guidelines.

09

Reporting & dashboards

Recurring reports kept current in Excel, Sheets or Power BI.

10

Admin & back-office support

Vendor setup, scheduling, timesheets and the daily tasks that keep operations moving.

05 — Who it's for

Built for small and mid-size teams with no time for back-office work.

Industries

Facility & building servicesHVAC & tradesE-commerce & Amazon sellersWholesale & distributionProperty managementProfessional services

You'll recognize the signs

Books months behindInvoices stuck in inboxesA CRM nobody trustsReports built by hand every MondayBoxes of paper filesOps staff doing data entry

06 — Why Human Crew

Offshore cost.
Onshore paperwork.

US company

Human Crew BPO LLC is registered in Wyoming. Contracts, W-9 and invoices come from a US entity.

Your time zone

We work North American business hours, with same-day responses.

Confidential by default

We sign your NDA and work inside your tools and access rules.

Start small

One process, one batch. Scale only when the results are clear.

Your tools

We work inside the systems you already use — your ERP, CRM, accounting software and shared drives. No migration needed.

07 — How we start

Try us on one batch before you commit.

Week 1

Understand

We review your files, systems and the rules your team already follows.

Week 1–2

Sample

We process a small batch so you can check our accuracy on your real data.

Ongoing

Scale

Agreed scope, volume and deadlines, on the pricing model that fits the work.

Two ways to work with us

Ongoing work

Hourly

A dedicated person for recurring operations. You pay for the hours worked, reported in detail.

Defined work

Per task

A fixed price for a batch, a cleanup or a monthly deliverable. You know the cost up front.

What's piling up?

Tell us about one process. We'll reply within one business day with a scope and a sample plan.

We only use your details to reply to you.

Know a team buried in spreadsheets? Forward this to them — introductions are the best compliment we can get.